Legal and General is a long-standing insurance company in the UK, providing a range of insurance products. It has consistently been rated highly by industry watchdogs and customers alike. In the 2020 Financial Strength Rating from AM Best, Legal & General achieved an ‘A+’ rating, one of the best ratings for any UK insurer. Data shows that 88% of customers who have reviewed Legal & General are satisfied with their experience using them for car insurance or home insurance products. This demonstrates that Legal and General is a reliable and reputable provider who should be considered as an option when looking to purchase an insurance product.
Contents:
) Overview of Legal & General
Legal & General is one of the leading insurance providers in the UK. Established in 1836, they have over 175 years of experience in the industry and currently provide a range of products including life insurance, income protection and pensions. The company employs more than 9,500 people across the country and has an extensive network of branches nationwide.
In terms of customer service, Legal & General prides itself on providing excellent customer satisfaction levels with their friendly and knowledgeable staff who are always willing to help. Their policies are also competitively priced, meaning customers can get value for money without sacrificing quality cover or features. They offer numerous discounts such as multi-policy deals and loyalty rewards which could help lower premiums further if required.
When it comes to financial stability, Legal & General is highly rated by major rating agencies like A+ from Standard & Poor’s or AA- from Fitch Ratings which indicates that they have adequate resources to satisfy their commitments towards customers. Legal & General was recently awarded 3 stars out of 5 by Defaqto based on the quality of their products which confirms that they are reliable when it comes to providing secure protection against risks like unemployment or death at an affordable cost.
) Financial Strength and Security
When it comes to making important decisions regarding finances, such as finding the right insurance provider, assessing financial strength and security is one of the most important factors. With this in mind, Legal & General’s performance and credentials in this area are particularly impressive. The company currently holds an AA- (Very Strong) Standard & Poor’s rating, which recognises its strong capacity to meet their ongoing obligations. Legal & General have achieved numerous other accolades for their financial resilience including a 4 Star Life Office Rating from Defaqto and a 5* Moneyfacts award for Investment Bond Provider of the Year 2019.
Customers of Legal & General can be sure that they will be investing in an insurer with sound management practices and stable base of assets underpinning its operations. This makes them suitable for both long-term life policies as well as shorter term savings plans and protection services. Their fiduciary responsibility scorecard further illustrates their commitment to transparent reporting – allowing customers to make informed decisions about their investments. What’s more, employees at Legal & General work tirelessly with regulators across Europe to ensure best practice standards continue to be met throughout the organisation’s service delivery process.
Despite being traditionally perceived as one of the major players in British insurance markets dating back over 180 years ago; Legal & General continues evolve by utilising technology whilst upholding customer values as top priority.
) Range of Insurance Products
With a wide range of insurance products available, Legal & General is an excellent choice for those looking for comprehensive coverage. The company provides individuals and businesses with an array of options to insure virtually any asset – from cars and homes to boats and vacation properties. In addition to traditional policy offerings like collision and liability protection, they also offer specialty policies tailored to unique needs such as pet, travel, collector car, gap coverages, wedding event cancellation and even drone insurance.
No matter what kind of coverage one needs – short-term or long-term – Legal & General has something suitable for everyone’s budget. Their flexible payment plans allow customers to pay month-to-month rather than shelling out large amounts at once. This makes it easier to spread costs out over time without overextending budgets or having too much leftover cash on hand at the end of each month.
When researching potential policies with Legal & General, customers can be sure that they will receive competitive prices due in part to the provider’s presence in multiple markets across the globe. Whether you’re trying to protect your assets from damages or seeking peace of mind through travel insurance during vacation time abroad – Legal & General has got you covered.
) Customer Reviews and Testimonials
When researching insurance companies, one of the most helpful sources of information comes from customers who have utilized their services. Legal & General (L&G) is no exception to this rule. Customers are often eager to share their experiences with an insurance company, allowing potential clients to determine if L&G is a good fit for them or not.
One such review expressed satisfaction at how fast and easy it was to apply and be accepted by L&G. They noted that they were able to receive necessary documents within days and felt secure knowing they had reliable coverage in place after dealing with the company’s customer service representatives.
Another client shared their positive experience through an online testimonial. The individual praised L&G’s financial flexibility when it came time for renewal, as well as noting that the premiums never exceeded what was agreed upon upfront. This customer also spoke highly about being allowed to tailor packages according to specific needs; something which can make a significant difference in terms of making sure you receive optimal protection without overspending on unnecessary features or options.
) Claims Handling Procedure
Legal and General have a well-honed process for handling claims, offering customers the security of knowing they can be confident that any issues they may face will be promptly dealt with. In the event of a claim, customers are first asked to make contact via phone or email. An experienced advisor then takes over and works through the necessary paperwork in order to assess the situation.
The company also offers an online service for managing any claims. This is ideal for those who are not comfortable dealing directly with insurance staff and need an easy to navigate platform from which to manage their claims. Here, customers can access all relevant information regarding their policy such as details on how much coverage is offered and what other options might be available.
A specialist team is dedicated solely to dealing with more complex cases where additional steps may be needed in order to reach a satisfactory solution. Here, representatives strive hard to ensure maximum customer satisfaction by keeping them regularly informed about progress being made in their case so that concerns can be put at rest quickly and effectively.
) Summary
When it comes to insurance companies, consumers want reliability and security. They want a company with a strong financial background and trustworthy customer service. But how can they be sure they are signing up with the right provider? That’s where Legal & General comes in.
Legal & General is one of the oldest and most respected names in the UK insurance industry. Founded in 1836, this British-based insurer has grown into one of the country’s largest providers with over 8 million customers now insured under their policies. With such an impressive pedigree and outstanding reputation for providing excellent coverage and service, it makes sense that Legal & General is viewed as a top choice among those looking for home or car insurance.
In addition to their impressive customer numbers, Legal & General also boasts some of the highest customer satisfaction ratings among insurers – consistently outperforming their peers year on year when it comes to customer reviews. This means not only do you get great coverage but also peace of mind knowing that if you ever need help or have any problems related to your policy, there will always be someone available at Legal & General who you can trust.
